We will fully refund individual APCs paid by an author only when there is an indefinite delay in publishing your article. Normally you get the first review in 15days informing you whether the article is accepted for review or not. Once you get the mail regarding the acceptance, the payment option will be open for you. It will take 6weeks to review your article from the date of your payment to send you the comments. Based on the reviewer comments you should make the necessary corrections and resubmit. The whole process will take 12 to 14 weeks. If the delay is more than 16 weeks the total amount will be reimbursed.
No refund or credit will be offered in the following circumstances:
- Article retraction: Trishnaah has provided full publishing services and is only able to recoup this investment through the APC. The retraction of the article does not detract from the publishing services provided or from our on-going maintenance of the scientific record, e.g. archiving in perpetuity.
- Article removal: In rare cases where articles are removed completely after acceptance for publication we will not refund or credit an APC. This is because Trishnaah has provided publishing services and is only able to recoup this investment through the APC. The later removal of the article does not detract from this investment and is typically for reasons beyond our control.
- Delays resulting from editorial decisions or author changes: These are a standard part of the publishing process.
- Circumstances beyond our control: This may include natural or other disasters prevent us from fulfilling our obligations.